Question 1

How do I get started?

Accepted Answer

Getting started takes just 5 minutes and can be done completely solo. Simply sign up, choose your plan, and you'll have immediate access to set up your club. You can add members, create classes, and start managing operations right away. No technical setup or waiting periods required.

Question 2

How much does it cost?

Accepted Answer

Saltari costs $150 per month or $1,500 per year (AUD, GST included). Unlimited students and unlimited locations are included — no overage charges. One price includes every feature: scheduling, billing, enrollments, competitions, forms, and more.

Question 3

How does the free trial work?

Accepted Answer

You get a full 14-day free trial with access to all features. We don’t charge your card until after the trial ends. You can cancel anytime before day 14 with no charge. When the trial ends, your chosen plan (monthly or annual) continues automatically unless you’ve cancelled.

Question 4

What payment methods do you accept?

Accepted Answer

We support all major credit cards and debit cards. Members can set up automatic payments for recurring fees, and you can also process manual payments. All payment processing is secure and PCI-compliant.

Question 5

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard security practices including encryption, secure authentication, and regular backups. Your data is stored securely on Australian servers with enterprise-grade protection.

Question 6

Can I use this for multiple locations?

Accepted Answer

Yes. One subscription includes unlimited locations. Multi-site clubs run everything in one place — multiple facilities, classes, and staff from one account. Each location can have its own classes, pricing, and staff while sharing member data across locations.

Question 7

What kind of support do you provide?

Accepted Answer

We provide comprehensive support through email, help documentation, and training resources. Our team is available to help with setup, questions, and any issues you encounter. You'll have access to step-by-step guides and can reach out whenever you need assistance.

Question 8

Can parents access their accounts?

Accepted Answer

Yes, parents can create accounts to view their children's classes, attendance, payments, and schedules. They can also make payments, update contact information, and communicate with coaches through the parent portal.

Everything you need to know about Saltari.

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